We have introduced a cut-off date each month to action all tell us forms. Having bounced the idea around with a handful of our partners, we believe we have picked a date that should hopefully work for both parties.
Month
Deadline
June 2023
Wednesday 14th
July 2023
Friday 14th
August 2023
Monday 14th
September 2023
Thursday 14th
October 2023
Friday 13th
November 2023
Tuesday 14th
December 2023
Friday 8th
January 2024
Friday 12th
February 2024
Wednesday 14th
March 2024
Thursday 14th
We have outlined the reasons for this change below:
HMRC have stopped us being able to register schemes over the phone. This makes the whole process slower and more time consuming than previously was the case, meaning quick turnarounds are harder to achieve.
We don’t want to compromise on the service and typically tell us forms received towards the end of the month were impacting our busy month end processing period.
The quality of the handovers we are receiving from the previous providers in many cases are poor. We don’t want you or us to get off on the wrong foot with your client due to the previous provider dragging their heels in supplying the information and us struggling to get it over the line.
Positioning with your NEW Client
Our suggestion would be, that if you are sitting down with a new client after the 16th of the month, that it is explained that the time frame for getting that months payroll handed over and processed is too short a window. Here are some of the suggestions on how to position this with clients from some of our partners:
For an existing payroll, either the existing provider or the client (depending on the current situation) would complete that periods pay run. Once that pay run is finalised, handing over to us allowing plenty of time to get everything in place for the next pay period.
For a clients requiring a new PAYE scheme registration, provisional amounts could be paid and swept up in the first pay run in the following month if necessary.